# Fiat/P2P

Dear MEXCers,Here at MEXC, we continuously upgrade our P2P trading platform to provide you with more convenient services, the best prices, and zero trading fees for deposits.To thank our users for their support, we are launching a limited-time discount event for purchasing USDT at a 10% discount! 🔥Please visit the P2P trading page, select your preferred fiat currency, and place an order through ads marked with the "New User Exclusive" label. If the [Buy USDT] button is available, it means you are eligible to participate.🕙 Seize the limited-time discount now and take advantage of the brand-new trading experience that the MEXC P2P trading platform has to offer!>>Click here to visit the P2P page and participate in the discount event**Follow the official Telegram channel for the latest updates on P2P events and information.Event Terms & Conditions: This event is open to P2P users only and is not available for P2P merchants.Cashback rewards will be distributed to eligible users during the weekdays following the previous week.All participants must strictly adhere to MEXC's Terms of Service. MEXC reserves the right to disqualify any participants engaging in dishonest or abusive activities during the event, including bulk account creation for additional bonuses and any other activities related to illegal, fraudulent, or harmful purposes.MEXC reserves the right to modify the terms of this event without prior notice.MEXC reserves the right to final interpretation for this event.Enjoy trading on MEXC.MEXC Team31 October 2024

Dear MEXCers, MEXC has added new trading pairs for fiat deposits via bank transfers, offering zero fees for all users. Experience quick deposits!Crypto pairs eligible for zero-fee deposits include: EUR-BTC, EUR-ETH, GBP-BTC, GBP-ETH, GBP-USDT, GBP-USDC, CHF-BTC, CHF-ETH, CHF-USDT, CHF-USDC, AUD-BTC, AUD-ETH, AUD-USDT, AUD-USDC, JPY-BTC, JPY-ETH, JPY-USDT, and JPY-USDC. You can purchase crypto via fiat currency bank transfers.EventPeriod: October 28, 2024 - November 10, 2024 Buy now：https://otc.mexc.com/deposit-fiat Note: MEXC does not provide fiat deposit services or accept sign-ups or trading applications from the following countries: North Korea, Cuba, Sudan, Syria, Iran, Crimea, Mainland China, Indonesia, Singapore, Venezuela, the United States, the United Kingdom, and Canada (collectively referred to as "Restricted Countries").Enjoy trading on MEXC.MEXC TeamOctober 28, 2024

MEXC's Brand New EUR Deposit and Withdrawal Service: Creating an Unparalleled Trading Experience!As a global leader in cryptocurrency trading platforms, MEXC has launched a brand new EUR deposit and withdrawal service specifically for EU users, offering an advantageous and seamless experience:1. Zero Deposit Fees MEXC is committed to offering users the most competitive fee rates. Enjoy zero fees on EUR deposits, making your transactions more cost-effective and saving you money with every deposit. 2. Instant Crediting When depositing EUR via SEPA payment, funds are credited in seconds—no waiting required—so you can start trading quickly. EUR withdrawals are just as efficient, allowing you to easily manage your funds and respond rapidly to market changes. 3. Flexible Deposit and Withdrawal PoliciesMEXC offers flexible deposit and withdrawal policies that accommodate both daily trading and large transactions. With no cumbersome restrictions, your funds flow freely, making your trading operations smoother and worry-free.4. Green Channel for Large Deposits MEXC supports large deposits with a green channel for high-net-worth users, providing exclusive fast crediting services. Large transactions are processed quickly, enhancing the efficiency of your fund operations. 5. 24/7 Service MEXC's EUR deposit and withdrawal service is available around the clock. With 24/7 support, you can complete deposits or withdrawals at any time, seizing every trading opportunity. 6. Convenient and Secure Experience With MEXC's EUR deposit and withdrawal service, users enjoy a lightning-fast trading experience backed by high-security measures to ensure every financial transaction is safe and secure. Experience MEXC's EUR deposit and withdrawal service today and enjoy the benefits of fast transactions, low fees, and flexible options! Easily deposit funds and withdraw quickly—all at MEXC Exchange! MEXC—making trading easy and profitable!Enjoy trading on MEXC.The MEXC Team6 November 2024

What is P2P Trading?P2P trading on MEXC lets you buy and sell cryptocurrencies directly with others. While P2P trading offers users convenience and greater control over their trades, the potential risk of scams is still present. To mitigate this risk, MEXC uses an escrow service that holds users' crypto securely until both sides fulfill their end of the trade. However, it's important to remain vigilant, as scammers may still exploit potential vulnerabilities if proper precautions aren't taken. Escrow: Your Safety NetMEXC's escrow service is an essential tool for safeguarding your crypto. Once a trade begins, the crypto you're selling is locked in escrow until payment is confirmed. Only then will it be released. It's crucial to always verify that the fiat transaction is fully complete before releasing your funds. Staying Alert: The Best Defense Against ScamsWhile the escrow system adds a layer of protection, it's important to remain vigilant, as there are still bad actors attempting to exploit users. Always ensure that each step of the process is properly verified. If something seems off, trust your instincts and proceed with caution. Common P2P Scams and How to Avoid Them1. Fake Receipts and Escrow Transaction ScamsThis scam can be particularly deceptive. Scammers may send fake screenshots or forged receipts to make it appear as if they've already made payment. They may even pressure you to release your crypto, falsely claiming that the escrow system will only verify the transaction after you do so.Example: You receive (a screenshot of) what seems like proof of payment, or the scammer insists that the escrow system will only confirm payment once the crypto is released; however, no funds have actually been transferred.How to Avoid It: Always verify the transaction by checking your bank or wallet to confirm that the funds have been received before releasing any crypto. Never let someone rush you. Take the time you need to ensure the payment is genuine. If anything feels suspicious, walk away from the trade and reach out to MEXC Customer Service for assistance. 2. MEXC Impersonation ScamsScammers may attempt to impersonate MEXC Customer Service agents, pressuring you to release your crypto immediately under the threat of account suspension or freezing. They may also request sensitive information, such as your email address, to send phishing emails that appear to be official notices from MEXC.Example: You receive a message from someone claiming to be a MEXC representative, telling you to release your crypto to your account to avoid it being frozen. Additionally, you may receive an email that appears legitimate but is designed to trap you.How to Avoid It: Always verify the identity of the person you're talking to, especially anyone claiming to be from MEXC. MEXC Customer Service will never ask you to release funds or share sensitive information. Carefully check the contact details, and avoid responding to unsolicited messages. To further safeguard your account, set up an anti-phishing code in your account settings to identify real emails from MEXC. 3. Triangle ScamsIn a triangle scam, two scammers target the same seller by placing identical orders for the same amount of crypto, usually simultaneously. The goal is to create confusion and make the seller believe both buyers are legitimate. However, only one payment is made between the two scammers. They work together, each pressuring the seller to release the crypto without verifying the payment, hoping the seller will act too quickly.Example: A seller receives orders from two buyers who seem urgent and trustworthy. The scammers work together, each trying to pressure the seller to release the crypto. The seller might receive a payment for one order and release the crypto for that transaction, without confirming the details of the sender. Afterward, the second buyer presents a legitimate receipt, forcing the seller to release the second order, leaving the seller without crypto or payment for the second transaction.How to Avoid It: Take your time and avoid rushing into releasing crypto. If you're dealing with two buyers who seem overly eager or insistent, this should raise a red flag. Always request payment receipts from both buyers and ensure the sender's name matches their MEXC account. Verify that each order is separate, and if anything feels suspicious, trust your instincts. Never skip verification steps, even if the buyers seem urgent. 4. Chargeback ScamsChargeback scams occur when a buyer attempts to reverse the payment after you've already released the crypto. They may claim that the payment was unauthorized or that the transaction was fraudulent, leaving you without the crypto and the payment.Example: After receiving a payment and releasing the crypto, the buyer later files a chargeback, claiming they never made the payment. The bank reverses the transaction, and you are left with no crypto and no payment.How to Avoid It: To prevent chargeback scams, always ensure you're accepting payments through methods that are non-reversible, such as bank transfers or other chargeback-free payment methods. Using credit cards or similar methods increases the risk of chargebacks. Additionally, verify that the buyer's name matches the one on their MEXC account. Any discrepancies should raise suspicion. Avoid accepting payments from third parties, as this complicates verifying the legitimacy of the transaction. If anything seems suspicious, gather evidence and immediately contact MEXC Customer Service to report the issue.  5. Fake SMS ScamsScammers may send SMS messages that appear to be alerts from your bank or wallet app, claiming you've received a payment. These messages may even include a link to a fake site that prompts you to enter login details or release funds.Example: You receive a text saying, "You've received a payment!" with a link to confirm it. The link leads to a fraudulent site that steals your login credentials when you enter them.How to Avoid It: Never fully trust and rely solely on SMS notifications. Always log in directly to your bank or wallet app to verify if a payment has been received. Avoid clicking on any suspicious links and ensure the source is legitimate before taking action. Final Tips for Safe P2P TradingWhether you're buying or selling, safety is paramount. Adhering to platform guidelines ensures smooth transactions and reduces the risk of scams. Here are key tips for both sellers and buyers.Keep communication within the platform. All conversations should occur within the MEXC P2P chat. Avoid responding to requests to communicate via third-party apps or platforms, as this ensures transparency and traceability.Follow platform alerts and guidelines. MEXC regularly provides security alerts and updates. Stay informed by paying attention to these, and always follow the platform's guidelines to ensure secure transactions.For Sellers:Verify the payment before releasing the crypto. Never rely on screenshots or unverified proof of payment. Always double-check your bank account or wallet to confirm that the payment has been received before releasing any cryptocurrency.Do not trust SMS alone. Scammers may send fake SMS messages that look like payment confirmations. Always verify the payment by checking your bank account or wallet directly, not just through a text message.Avoid rushed transactions. Scammers often try to pressure sellers into releasing crypto quickly. If a buyer is overly pushy or demanding, it's a major red flag. Take your time to verify all details before completing the transaction.Watch for fraudulent chargebacks. If you're accepting payments via methods that allow chargebacks (such as credit cards), ensure that you have full proof of payment, including transaction confirmations from your bank. Chargebacks can leave you without both the crypto and the payment.Verify the buyer's identity. Always check that the buyer's name matches the name on their MEXC account. This provides an extra layer of protection, particularly in preventing chargebacks. If the names do not match, do not proceed with the trade.For Buyers:Avoid suspiciously low prices. If a deal seems too good to be true, it likely is. Be cautious and logical as prices significantly lower than the market rate are often a red flag.Ensure enough time before the order expires. When completing the fiat transaction, ensure you have sufficient time before the order expires. If you fail to mark the order as paid in time, it will automatically be canceled, and you risk losing your money.Be cautious if the seller is delaying. If the seller is slow to provide payment details or offers excuses, it may indicate fraudulent intent. Often, sellers may attempt to push you to make a payment just before the order expires, putting you in a vulnerable position.Never cancel an order after payment. Once you have made the payment, do not cancel the order, even if the seller asks you to place a new order for a better price or gives other excuses. Stick to your original order to avoid potential scams. By following these steps, both buyers and sellers can help protect themselves from scams and make P2P trading safer and more secure on MEXC.  

Last updated: 10 April 2025 1. INTRODUCTION 1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates. 1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the MEXC P2P Service Agreement (the “Service Agreement”) and P2P Appeal Handling Rules (the “Appeal Rules”). 1.3 By participating in P2P transactions on MEXC.com and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.  2. CHANGES TO THE TERMS 2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the "Last Updated" date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.  3. DEFINITIONS “Merchant(s)” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval. “Merchant Services” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.  4. MERCHANT CONDUCT AND RESPONSIBILITY Always act honestly and professionally.Treat others fairly, with integrity, and respect.Ensure your advertisements, including price and quantity, are accurate before posting.Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.For exclusive Merchant Support, please get in touch with us via https://otc.mexc.com/control.  5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS 5.1 The name on your payment method must match the name used during identity verification on MEXC. 5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant's own risk. 5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies. 5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities. 5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions. 5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited. 5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications. 5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance. 5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence. 5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity. 5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.  6. MERCHANT DISQUALIFICATION 6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.Encouraging users to trade or communicate outside the MEXC platform.Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.Receiving excessive negative reviews, low ratings, or unresolved complaints from users.Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.Remaining inactive for extended periods or consistently maintaining low trading activity.Having a low order completion rate, frequent disputes, excessive complaints, or slow response times. 6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.  7. Merchant Penalties & Violations 7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:WarningTrading SuspensionAdvertisement SuspensionDisqualificationConfiscation of Security Deposits 7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.Types of ViolationBehaviorsConsequences1st Violation2nd(+) ViolationsBreach of Clauses 4 and 5 Failure to provide an effective payment method promptly, leading to an appealWarning DisqualificationMarked "Payment Completed" before actually making the paymentWarning DisqualificationUnresponsive to appeals (≥ 3 times per week)Ad Suspension Possible DisqualificationMaking payments from accounts that do not match the verified name on MEXC, leading to an appealTrading Suspension DisqualificationUse of unauthorized payment providers for transactionsDisqualification & P2P Trading SuspensionReceiving a large number of negative feedback from usersPossible Disqualification & P2P Trading Suspension Types of ViolationBehaviorConsequenceRisk Control Triggered The user's bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframeP2P Trading Suspension & Advertisement Suspension MEXC's risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigationDisqualification & Possible P2P Trading Ban MEXC's risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants' advertisements intentionallyDisqualification & Permanent P2P Trading Ban   

IMPORTANT NoticeDear MEXCer, It is with regret to inform you that GBP-related Fiat Services via Global Bank Transfer, distributed by MEXC Estonia OÜ, will no longer be available on and after 28 July 2023. While we are working with external partners to reinstate the service as soon as practicable, it is imperitive to inform you of the following: For any queries relating to transactions taken place on or before 27 July 2023, you may reach out to MEXC Online Customer Service team;On and after 28 July 2023, you should NOT initiate any transaction via GBP-related Global Bank Transfer Service, nor should you participate in any transaction(s) directed thereto. Any losses arising therefrom will NOT be attributable to MEXC and MEXC Estonia OÜ. We apologise for any inconvenience caused. Enjoy trading on MEXC.MEXC TeamJuly 2023

Dear MEXCer,MEXC will be performing scheduled maintenance for Fiat Services distributed by MEXC Estonia OÜ on 08 July 2023, from 7AM UTC+8 to 8AM UTC+8 to ensure a stable and seamless trading experience.Access to the Fiat Service will remain available throughout this maintenance period. However, certain functions may become temporarily inaccessible or restricted via the MEXC App and MEXC Official Website within the maintenance period. The scheduled maintenance is estimated to last 60 minutes and all Services will resume to their normal functionalities thereafter.Here are the scope of impacts for the Fiat ServicesBank Card and Bank Transfer related Services, including Card Payment for Cryptocurrency, Order Placement, Debit/Credit Card Linking, MEXC MasterCard application, MEXC MasterCard top-up, Global Bank Transfer related Service, etcOrder related Services, including completion of Fiat Orders, Order Inquiries, etc;Transfer of asset in between Fiat Wallet to other wallets, or vice versa. We appreciate your patience and understanding as we carry out this necessary maintenance. If you have any questions throughout this maintenance period, please feel free to reach out to MEXC Online Customer Service team [Live chat support]MEXC TeamJuly 2023   

Dear MEXCer, MEXC will be performing scheduled maintenance for P2P Services on 08 July 2023, from 7AM UTC+8 to 8AM UTC+8 to ensure a stable and seamless trading experience.Access to the P2P Service will remain available throughout this maintenance period. However, certain functions may become temporarily inaccessible or restricted via the MEXC App and MEXC Official Website within the maintenance period. The scheduled maintenance is estimated to last 60 minutes and all Services will resume to their normal functionalities thereafter.Here are the scope of impacts for the P2P ServicesAll P2P order-related actions, including but not limited to placing and cancelling orders, appealing orders, completion of P2P Orders, Order Inquiries, Ads placing and modifications, etc;Transfer of asset in between Fiat Wallet to other wallets, or vice versa.We appreciate your patience and understanding as we carry out this necessary maintenance. If you have any questions throughout this maintenance period, please feel free to reach out to MEXC Online Customer Service team [Live chat support] via https://www.mexc.com/  MEXC TeamJuly 2023      

IMPORTANT NoticeFiat Services (including some of the GBP-related Services) distributed by MEXC Estonia OÜ, might be temporarily suspended due to routine maintenance and upgrade. We will update you as soon as the Service is restored. Please stay alert for any Service update we may publish from time to time.Enjoy trading on MEXC.MEXC TeamJune 2023

MEXC P2P has added a comment feature for you to write feedback on your P2P trading experience. You can now leave comments on the P2P merchant you trade with to help other users select P2P ads! Here are the steps Rate your P2P trading experience by clicking on the “Good” or “Bad” icon after you have completed the P2P order. Next, leave your comment on the "Trading Remarks". Comment anonymously is supported! Lastly, click on “Submit” to leave your comment. You can also view comments from other users on the P2P merchant’s profile page. Your comments matter a lot! General rules applied for the P2P Comment featureYou can only leave one comment for each of the completed P2P orders based on your real trading experience with the P2P merchant you trade with.You are allowed to change your comment by entering your order history, choose the relevant P2P order and click on “Edit Comment” to update your P2P trading experience and comments.Currently, recall or delete comments are not supported once they are submitted. You can instead edit your previous comments on the relevant order page.Adding a comment after the completion of P2P trade is not compulsory. However, your comments will be helpful and valuable suggestions for the improvement of the P2P merchant you trade with as well as references for other users.Any P2P comment with malicious intention will be reviewed by the OTC Customer Services team and necessary action will be taken based on MEXC OTC team's absolute sole discretion. Buy USDT Instantly here: https://otc.mexc.com/Enjoy trading on MEXC.MEXC TeamMay 2023